Is my co-op order ready for pickup?

On occasion the co-op is confused with a retail store. We do not carry any products in-stock and orders are not immediately available for pickup. Wake Forest orders are cooperatively accumulated until an $800 minimum group order is met. The orders will be available for pickup the week after that minimum requirement is met. You will receive an email or text with pickup directions after the orders are sorted.

Myerstown PA pickups are typically available the next business day. You will receive an email or text with pickup directions after the orders are delivered to the customer pickup dock.

What’s the difference between chemical-free and organic?

Many of our wheat products come in a chemical-free and certified organic option; Prairie Gold wheat for example. The major difference between them is the way the fields are treated prior to planting. Organic crops require organic fertilizer, whereas the chemical-free crops are grown with a commercial fertilizer. Neither crop is treated with herbicides or pesticides once sprouted.

Are your products packaged for long term storage?

Most products are not packaged for long term storage. Wheat, beans, and rice come packed in paper feed bags or boxes and will need to be repackaged for use six month or more from now. For short term, within a year or so, we recommend high density polyethylene buckets and snap on lids from your local hardware store. There will be a triangle on the bottom with a 2 and the initials HDPE.

For longer term storage, you should invest in mylar foil bags and oxygen absorbers. The co-op has had good experiences with the folks at Sorbent Systems. This page has a chart to assist you in choosing the proper sized O2 absorber for your needs, along with videos and supplies for your long term storage needs.

Do you ship during the weekend?

We do not have a UPS weekend pickup. Orders placed after 10:30 AM on Fridays will ship Monday the following week. You will receive tracking information by close of business Monday.

Can I change the shipping address?

If you have made a mistake with the shipping address, we can often catch it before the parcel is processed within 15-30 minutes or so of the order placement. After a parcel is processed, you can change the shipping address for a fee using UPS’ package intercept program, UPS My Choice.

  • $17.00 for web requests
  • $23.90 for phone requests
  • No charge for delivery to a UPS Customer Center

Any coupon codes or specials?

As a co-op, we operate on a smaller profit margin than standard retail. As such we don’t run many specials.

We offer 10% discounts to our members on case goods. Twice a year, Black Friday/Cyber Monday and Independence Week, we run a 15% off sale.

And we offer 15% off every day to orders of ten or more items.

I bought a membership but no discount?

To receive the member’s discount, the system needs to know you are a member first. Memberships are not automatically applied, so please set up an account and purchase a membership prior to placing any food orders. Do not use guest checkout. You will receive a thank you email once your membership is processed.

If you purchased a membership along with your food purchase and set up an account, your membership will be processed and your member discount refunded the next business day.

If you did not set up an account and used guest checkout, please set up an account and email david@grainmill.coop with the email address you used for your account. Your membership will then be processed and your member discount refunded the next business day.

Is there a minimum order?

Some case goods co-ops have a minimum order. We do not. We will gladly ship you one case of product if that’s all you require.