How does local pickup work?

When you check out, please choose Local Pickup as your shipping option. During checkout, you will be asked to specify which pickup location you prefer; NC or PA.

Myerstown, PA Warehouse Pickup: COVID UPDATE: Our warehouse hours are 7:30 – 2:30, Mon – Fri. All warehouse pickups must be prepaid. The minimum order during quarantine is $150. There is no retail center, only a pickup dock, at the PA warehouse. Orders are available 4 hours after you receive the email that we have received your order and are in the process of picking it.

Wake Forest, NC Cooperative Pickup: Members and customers place their orders online, in-store, or via phone at (919) 526-4573, during the week. Once the cooperative order hits $800 in value,which occurs every 2-3 weeks, it is placed with the warehouse on Friday at lunchtime. A running tally will be kept here to assist. To check your order status, please log in to your account here.

800
415.59

When the cooperative order is placed, it’s loaded onto an 18-wheeler horse and buggy and delivered to the co-op location Wednesday or Thursday the following week. We will then send you an email, or call you, to let you know that your order is ready for pick up. Our self service pickup is available 9am – 7pm Mon-Fri. If you require assistance loading your order, please email david@grainmill.coop to coordinate a pick up time after 4pm.

COVID UPDATE: We are maintaining a 6′ distance which means we are unable to assist with loading products into your vehicle. Please ensure you bring enough “muscle” with you to load your order. Call (919) 525-0128 after arriving and we will come down to unlock the loading garage.

On occasion an item will go on backorder with the warehouse after you have placed your local pickup order, but before the cooperative order is placed. We will contact you if this happens, and will attempt the item on the next cooperative order. We try to keep the website updated regularly so that this doesn’t occur often, but it will happen from time to time.